Privacy Policy
We value and attempt to preserve your privacy at ICE CONNECT ISP PVT LTD. This Privacy Policy explains how we collect, use, store, and secure your personal data when you access or use our Internet Lease Line services, website, and other related products or services.
You consent to the practices described in this policy by accessing or using our services.
1. Information We Collect
We collect personal information that you provide to us when you sign up for our services, visit our website, or approach our customer care.
The data we are able to collect includes:
- Personal Information: Name, business name, contact details (telephone number, email address), billing details, and payment details.
- Account Information: Account login details, usage of our service, and subscription choices.
- Technical Data: Your internet usage information (IP address, browsing history, traffic), device information, and network connection information related to your service.
- Cookies and Tracking Technologies: We may use cookies, web beacons, and other tracking technologies to collect information on how you use our website, offering you a better experience.
2. How We Use Your Information
We utilize information we have collected for a variety of purposes, including but not limited to:
- To deliver Services: Maintaining and developing our Internet Lease Line service and support.
- Account Management: Processing service orders, managing accounts, and sending service notifications.
- Billing and Payments: Processing payments, sending invoices, and managing transactions.
- Customer Support: Providing technical assistance and troubleshooting.
- Marketing and Communications: Informing users about service updates, promotions, and news (opt-out available).
- Legal and Compliance: Ensuring compliance with legal obligations, resolving disputes, and enforcing agreements.
3. How We Protect Your Data
We regard data security seriously and implement suitable technical and organizational measures to protect your personal information against unauthorized access, disclosure, alteration, or destruction. These include encryption, secure servers, and regular security audits.
However, no internet transmission is 100% secure, and we cannot guarantee absolute security.
4. Sharing Your Information
We may disclose your information in the following circumstances:
- Service Providers: Third-party providers assisting in service operations (e.g., payment processing, customer support). These providers are bound by confidentiality agreements.
- Legal Obligations: Compliance with laws, regulations, and legal processes requiring disclosure.
- Business Transfers: If ICE CONNECT ISP PVT LTD is involved in a merger, acquisition, or asset sale, your information may be transferred.
We do not sell, trade, or share your personal details with third parties for marketing purposes.